Refund Policy
At SoraKazeStudio, we are committed to providing high-quality digital products designed to meet your needs. However, due to the unique nature of digital goods—such as downloadable content, software, and licenses—we must maintain a strict no-refund policy. This policy is in place to protect both our customers and our business.
Digital products, once purchased and downloaded, cannot be returned or exchanged. Unlike physical items, digital goods do not have the same resale or return options. Once you receive access to these products, we cannot revoke that access or reclaim the goods, making it impossible to offer refunds. Therefore, we encourage our customers to carefully consider their purchases before finalizing any transaction.
Overview
At SoraKazeStudio, we value your satisfaction and strive to provide high-quality digital asset packs. However, due to the nature of digital products, we maintain a strict no-refund policy.
No Refunds
All sales of digital asset packs are final. Once a product is purchased and downloaded, it cannot be returned or exchanged. We encourage customers to review product details carefully before making a purchase.
Technical Issues
If you encounter technical issues with our products, please contact our support team within [1 days] of purchase. We will assess the situation and may offer solutions such as a replacement product or credit toward a future purchase.
Customer Support
For any questions or concerns regarding our products or this policy, please reach out to our customer support team at [insert contact information].
